How long does delivery take?

If you order before 1pm we will dispatch your hair the same day, and we offer a choice of Royal Mail 1st or 2nd Class Signed For services. The majority of our orders posted the same day via Royal Mail 1st Class Signed For arrive by the next working day.

Do I need to have an account to place an order?

You don’t need an account to buy online at Extensions Darling but if you are a qualified extensions technician and register an account with us you will receive a professional discount.

What shampoo and conditioner should I use on my extensions?

We recommend Extensions Darling shampoo & conditioner to maintain your hair extensions, as well as Extensions Darling shine spray to maintain a beautiful shine. Our range of aftercare products have been specially designed to be effective yet gentle on our hair extensions and your own hair, helping to make your extensions last as long as possible.

What aftercare should I use in the summer?

During the summer and on holidays in hotter climates extensions are exposed to more UV light which can affect the colour.

Too much sun exposure, heat styling or pollution can cause hair look & feel dry and damaged. Using the Extensions Darling shampoo and conditioner will help to protect the hair and eliminate build-up of product, sand, sea salt and sun cream from the scalp. Extensions Darling conditioner can be used as a deep conditioning treatment, left on towel dried hair for 15 minutes to help soften & smooth hair and restore your shine!

I cant find the colour I need, can you help?"

Yes! We offer a custom colouring service so we can recreate any colour or combination of colours you need. Send us a message to discuss your requirements and we’ll be happy to help.

How much hair will I need for a full head application?

The exact amount of hair you will need varies, dependent on factors such as the thickness and length of the natural hair, and the desired length & thickness. On average most people require around 150g of hair.

How long should my extensions last?

The type of hair you choose will affect how long your hair extensions will last. Correct aftercare and regular maintenance (if you have professional extensions fitted) will increase the life span of your hair extension and keep them looking their best. On average we expect our extensions to last 9+ months.

What lengths of hair extensions do you offer?

Our most popular lengths are 18 and 22 inches, but we can source extensions up to 30 inches upon request. If you would like a particular length but can’t find it on our website please contact us to discuss a custom order.

Can I use heated tools on my hair extensions?

Extensions Darling hair can be heated and styled, however this will affect the condition of your extensions over time as it does with natural hair. Using the recommended aftercare products and a good quality heat protector will help to protect your own hair and hair extensions from damage caused by heated tools.

Can I colour my hair extensions?

All our extensions are human hair so they can be coloured, but we do not recommend it. Any damage or poor results caused by colouring, silver shampooing or using a toner will be your own responsibility, we cannot accept returns of hair which has been chemically treated. We can offer a custom colouring service so if you need a particular colour which you can’t find on our website, please contact us to discuss a custom order.

Where are Extensions Darling hair extensions from?

Extensions Darling work with a reputable manufacturer and source all the raw materials for our extensions from Southern Russia & Mongolia.